Core EX Metrics in 2025: Key KPIs for Employee Experience
The top EX metrics in 2025 include employee engagement scores, retention rates, eNPS (Employee Net Promoter Score), productivity indicators, well-being measures, and professional development tracking. These metrics help organisations monitor and improve
Customer Experience (CX)
Top Causes of Customer Churn & How to Prevent Them
The causes of customer churn range from poor customer service and high pricing to lack of
Feedback Survey Templates by Industry: Ready-to-Use Examples
A feedback survey template is a pre-designed questionnaire that helps businesses collect structured customer or employee
Common Mistakes When Using NPS & How to Avoid Them
Common mistakes when using NPS include focusing only on the score, ignoring open feedback, surveying inconsistently,
Customer Experience (CX)
Top Causes of Customer Churn & How to Prevent Them
The causes of customer churn range from poor customer service and high pricing to lack of
Feedback Survey Templates by Industry: Ready-to-Use Examples
A feedback survey template is a pre-designed questionnaire that helps businesses collect structured customer or employee
Employee Experience (EX)
Core EX Metrics in 2025: Key KPIs for Employee Experience
The top EX metrics in 2025 include employee engagement scores, retention rates, eNPS (Employee Net Promoter
How to Build an Effective Employee Rewards Program
To build an effective employee rewards and recognition program, start by defining clear objectives, securing leadership
How to Improve Employee Experience in Your Company
Improving employee experience starts with understanding how people feel at every stage of their journey, from
Employee Experience (EX)
Core EX Metrics in 2025: Key KPIs for Employee Experience
The top EX metrics in 2025 include employee engagement scores, retention rates, eNPS (Employee Net Promoter
How to Build an Effective Employee Rewards Program
To build an effective employee rewards and recognition program, start by defining clear objectives, securing leadership
Staffino CX Academy
Top Causes of Customer Churn & How to Prevent Them
The causes of customer churn range from poor customer service and high pricing to lack of
Feedback Survey Templates by Industry: Ready-to-Use Examples
A feedback survey template is a pre-designed questionnaire that helps businesses collect structured customer or employee
Common Mistakes When Using NPS & How to Avoid Them
Common mistakes when using NPS include focusing only on the score, ignoring open feedback, surveying inconsistently,
Staffino CX Academy
Top Causes of Customer Churn & How to Prevent Them
The causes of customer churn range from poor customer service and high pricing to lack of
Feedback Survey Templates by Industry: Ready-to-Use Examples
A feedback survey template is a pre-designed questionnaire that helps businesses collect structured customer or employee
CX Stories & Case Studies
Inside Latvia’s Pharmacies: What AI Analysis of Public Reviews Reveals About Customer Satisfaction
As the pharmacy sector becomes increasingly competitive, what sets one chain apart from another isn’t just
The Most Extensive AI Analysis of Pharmacy Customer Reviews in Lithuania
Complaint handling is broken. Pharmacists are under the spotlight. And Kaunas? Let’s just say customers there
The Biggest AI Analysis of Pharmacy Customer Satisfaction in Poland
As public reviews continue to shape the perception and performance of pharmacy chains, understanding what customers
CX Stories & Case Studies
Inside Latvia’s Pharmacies: What AI Analysis of Public Reviews Reveals About Customer Satisfaction
As the pharmacy sector becomes increasingly competitive, what sets one chain apart from another isn’t just
The Most Extensive AI Analysis of Pharmacy Customer Reviews in Lithuania
Complaint handling is broken. Pharmacists are under the spotlight. And Kaunas? Let’s just say customers there
#Unstoppables
Staffino at CC Summit Madrid 2025: Improving Contact Centre Experience
In May 2025, Staffino took part in one of the year’s most anticipated CX industry events—the
Staffino at PharmacyForum UK 2025: Reinventing Pharma Experience
At the end of April 2025, our team—Tomas Rosputinsky (CEO & Co-Founder), Jan Gabauer (XM Director),
Staffino 2024 Wrapped
It’s that magical time of the year again! While Spotify Wrapped reminds you how much Taylor
#Unstoppables
Staffino at CC Summit Madrid 2025: Improving Contact Centre Experience
In May 2025, Staffino took part in one of the year’s most anticipated CX industry events—the
Staffino at PharmacyForum UK 2025: Reinventing Pharma Experience
At the end of April 2025, our team—Tomas Rosputinsky (CEO & Co-Founder), Jan Gabauer (XM Director),
Product Update
What’s New in the Staffino CX Platform: Discover the Latest Features We’ve Added!
At Staffino, we don’t just build tools—we solve real problems. And the first half of 2025
Meet the Wisdom Hub: Your Ultimate Staffino CX Platform Guide
We are excited to announce the official launch of Staffino’s Wisdom Hub—your go-to Staffino CX platform
Staffino Product Update: Winter 2024
We’re excited to introduce Staffino’s latest features, each one carefully crafted to take your Customer Experience
Product Update
What’s New in the Staffino CX Platform: Discover the Latest Features We’ve Added!
At Staffino, we don’t just build tools—we solve real problems. And the first half of 2025
Meet the Wisdom Hub: Your Ultimate Staffino CX Platform Guide
We are excited to announce the official launch of Staffino’s Wisdom Hub—your go-to Staffino CX platform
The best performing solutions bring our clients the best business improvements
Let’s team up and level up your experience management to get the happiest customers, employees, and the highest revenue.
